Withdrawal request

Under EU Directive 2023/2673 you may have the right to withdraw from your purchase within the applicable withdrawal period. To start a request, first confirm the order this concerns.

Step 1 — Find your order




The order number from your confirmation email (e.g. 1001).

Step 2 — Confirm your withdrawal



You are not required to give a reason.

The information you provide is used solely to process your withdrawal request.